Privacy Policy

Last updated: January 2026

Welcome to nagab77. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website and services. We are committed to your privacy and comply with international data protection regulations and applicable laws of Bangladesh. By using our platform, you consent to the information handling practices described in this Privacy Policy. We collect only necessary information and always maintain transparency.

1. Information Collection: What We Collect

Nagab77 collects various types of information to provide you with the best service, improve our platform and fulfill legal obligations. We collect information in three main categories: personal identification information, financial information and technical information. Each type of information is collected for a specific purpose and is used only in legally permitted ways.

Personal identification information

During registration, we collect your full name, date of birth, gender, nationality, complete address, email address and mobile number. This information is necessary to create your account, verify your identity and fulfill regulatory requirements. We may also collect copies of your passport, national identity card, driving license or other government documents for KYC (Know Your Customer) verification. These documents are stored securely and can be accessed only by authorized personnel.

Financial and transaction information

We collect your payment method details, including mobile banking numbers, bank account information, credit or debit card details (encrypted) and e-wallet information. We record the complete history of your deposits, withdrawals, bets and wins. This information is necessary to process transactions, prevent fraud and fulfill financial regulatory requirements. Your card information is not stored directly in our systems; it is securely handled by PCI DSS compliant third-party payment processors. We store only transaction references and status.

Technical and usage data

We automatically collect certain technical information when you visit nagab77. This includes your IP address, browser type and version, operating system, device information, screen resolution and language preferences. We use cookies and similar tracking technologies to track your browsing behavior, click patterns, pages visited, time spent and referral sources. This data helps us optimize the website, improve user experience and identify technical issues. You can manage cookies in your browser settings.

2. Information Use: Why We Need It

We use the collected information for various legitimate purposes that are essential to providing and improving our services. Our primary use cases include: account management and verification, confirming your identity and verifying legal age requirements; payment processing, handling deposits and withdrawals; providing betting services, accepting bets and paying winnings; customer support, resolving your inquiries and issues; security and fraud prevention, detecting and preventing suspicious activity.

We also use your information for marketing and promotional purposes, but only with your consent. This includes informing you about new games, bonuses, promotions and special offers. You can opt out of these communications at any time. We use your data for analytical purposes, such as understanding user behavior, identifying popular games and improving our platform. This analysis typically uses aggregated and anonymized data. We use your information to fulfill legal obligations, such as regulatory reporting, tax requirements and anti-money laundering (AML) regulations.

3. Information Sharing and Disclosure

Nagab77 does not and will not sell your personal information. However, we may share your information with trusted third parties in specific circumstances. We share information with payment processors and financial institutions that handle transactions. These companies adhere to strict privacy standards and may only use the information for payment processing purposes. We share information with identity verification service providers for KYC purposes. We also work with technical service providers such as cloud hosting, data storage and customer support platforms.

We may disclose your information to fulfill legal obligations, such as in response to court orders, subpoenas or regulatory requests. We may also disclose information in cases of fraud investigation, security threats or law enforcement cooperation. If nagab77 undergoes a merger, acquisition or asset sale, your information may be part of the transferred assets, but will remain subject to this Privacy Policy. All third parties with whom we share information are contractually obligated to keep your data secure and confidential.

4. Data Security and Encryption

We implement industry-leading security measures to protect your personal information. All sensitive data is encrypted using SSL/TLS encryption in transit and at rest. We use 256-bit encryption, the same level used by banking and financial institutions. Our servers are hosted in secure data centers with physical security, firewalls and intrusion detection systems. We conduct regular security audits and vulnerability assessments.

Access to personal information is restricted through role-based controls. Only authorized personnel who need access for their work can view your data. All personnel receive data protection and privacy training. We use two-factor authentication (2FA) to enhance account security and we strongly encourage you to enable this feature. We create regular backups and maintain a disaster recovery plan. However, no method is 100% secure, and we cannot guarantee complete security. You can help keep your account secure by keeping your password confidential and reporting suspicious activity.

5. Data Retention and Deletion

We retain your personal information only for as long as necessary for the purposes for which it was collected or as required by law. For active accounts, we retain your information as long as your account remains open and is necessary to provide our services. If you close your account, we may retain certain data to fulfill regulatory and legal requirements, typically for 5-7 years. This includes transaction records, KYC documents and financial data. After this retention period, we securely delete or anonymize your personal information.

You have the right to request deletion of your data at any time, subject to legal retention requirements. To request deletion, contact our customer support team. We will verify your identity and process the request within the applicable timeframe. In some cases, we may be unable to complete full deletion if we need to retain data for legal obligations, dispute resolution or contract enforcement. Inactive accounts that have not been used for 24 months may be closed and data may be archived.

6. Your Rights and Choices

Under applicable data protection laws, you have various rights relating to your personal information. You have the right of access: you can request a copy of what personal information we hold about you. Right to rectification: you can update or correct inaccurate or incomplete information. Right to erasure: you can request deletion of your personal information, subject to legal retention requirements. Right to restrict processing: you can limit how your data is used in certain circumstances.

You also have the right to data portability: you can receive your data in a structured, commonly used format. Right to object: you can object to certain types of processing, such as direct marketing. Rights relating to automated decision-making: you have the right to know if we use automated decision-making that affects you. To exercise any of these rights, contact our customer support team. We respond to requests within 30 days. You can opt out of marketing communications at any time by clicking the unsubscribe link in our marketing emails or by updating your account settings.

7. Cookies and Tracking Technology

Nagab77 uses cookies and similar tracking technologies to enhance your browsing experience, provide site functionality and analyze usage. Cookies are small text files stored on your device when you visit a website. We use different types of cookies: essential cookies that are necessary for site functionality, such as login and security features. Functionality cookies that remember your preferences and provide a personalized experience. Analytical cookies that help us understand how visitors use our site. Marketing cookies that are used to display relevant advertisements.

You can control cookies in your browser settings. Most browsers allow you to accept or reject cookies, delete existing cookies and receive alerts when new cookies are set. However, if you disable cookies, some site features may not work properly. We use third-party analytical services such as Google Analytics, which help us understand site traffic and usage patterns. These services use their own cookies and operate under their own privacy policies.

8. Children's Privacy

Nagab77 is an adults-only platform. We do not knowingly collect personal information from individuals under 18 years of age. By using our services, you confirm that you are at least 18 years old or have reached the legal gambling age in your jurisdiction. We implement age verification processes and require KYC documentation to prevent access by minors. If we learn that we have collected personal information from a child, we will immediately close that account and delete the information.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, contact us immediately. We follow responsible gaming policies and are committed to protecting minors. We regularly review our systems and use technology to identify and block suspicious minor accounts. We believe in child protection and do not tolerate any underage gambling.

9. International Data Transfer

Your personal information may be processed and stored on servers located in various countries where data protection laws may differ from those in your country. By using nagab77, you consent to the transfer of your information outside Bangladesh. We ensure that all international transfers are made with appropriate safeguards, such as standard contractual clauses, appropriate technical and organizational security measures and data processing agreements. We work only with third parties that have adequate data protection in their countries or that provide appropriate safeguards.

10. Policy Updates and Changes

Nagab77 reserves the right to update this Privacy Policy from time to time. Changes may reflect changes in our business practices, technological advances, legal requirements or user feedback. When we make significant changes, we will notify you by email, site notification or other appropriate means. For minor changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Your continued use after changes are posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using our services and close your account. For significant changes, we may provide a notice period before the changes take effect. We believe in transparency and are committed to keeping you informed of any changes.

11. Contact and Complaints

If you have any questions, concerns or complaints about this Privacy Policy, or wish to exercise your data rights, we want to hear from you. Our data protection team is ready to assist you. You can contact us by email at [email protected] or through our customer support team. We typically begin investigation within 48 hours and provide a complete response within 30 days. For complex matters, we will keep you informed of progress.

If you are not satisfied with our response, you have the right to file a complaint with the data protection authority in your country. In Bangladesh, you can contact the relevant regulatory body. We take your privacy concerns seriously and are committed to resolving all matters promptly and fairly. Your trust and confidence are important to us, and we are committed to working with you to find a positive resolution.